售后专员

Responsibilities:

岗位职责:

1.对接产品经理及品牌方,对产品有认知能力,了解售后问题

2.对品牌售后问题进行管理,包含售后问题备案,整理,同步给到产品端及销售端

3.对接销售端同事,解决产品售后问题

4.对产品有分析可能产生售后问题原因的能力,及时发现产品售后问题

5.要有和产品经理及销售端同事较好的沟通能力

Requirements:

任职要求:

1.沟通能力强,踏实细心

2.有总结问题的能力.

3.excel word熟练使用

4.从事3c产品行业工作或有电商行业工作经验优先

薪资待遇:5k-6k;14薪

上班时间:9:00-18:00;大小周;

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