Operation Manager (Dublin, ireland)

Responsibilities:

Responsible for regional P&L,reporting to EU management Board

Deliver Group strategy Plan to achieve customer retention/satisfaction, contract expansion, deliver profit (YOY) and margin growth.

Build, develop and maintain local enabler plans that support the delivery of the Business growth and maximize business opportunities.

Build robust working relationships with all key stakeholders to ensure first class operational performance which results in long term partnerships.

Establishment and achievement of annual performance goals for each area/department of the business as required to achieve the regional goals

Promote teamwork and collaboration between departments to drive alignment and commitment, and improve performance

Requirements:

3+ years of experience in BD or sales role and team management

Experience in managing implementations and start-ups

Multi contract experience to drive synergies and experience of the complexities of working with multi customers.Demonstrable exemplary customer relationship management skills with the flexibility in style, approach to manage a number of clients with varying requirements at the same time.

Entrepreneurial drive to take ownership of our strategy and execution to achieve growth goals

Strong leadership skills,excellent commercial acumen and well-developed interpersonal skills with an ability to influence at all levels.

Fluent in English and Mandarin.

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